Editorial Policy

Content on Texas Health Help is written and reviewed by our navigation team — staff and trained volunteers with direct, on-the-ground knowledge of healthcare access challenges in Brazoria and San Jacinto County, Texas.

Resource listings (clinic names, phone numbers, addresses, eligibility rules) are verified against primary sources before publication: clinic websites, official Texas Health and Human Services (HHS) databases, county health department records, and direct phone confirmation with the listed organization.

Health benefit information (Medicaid eligibility, SNAP guidelines, CHIP income thresholds) is sourced directly from Texas HHS, the U.S. Department of Agriculture (USDA), and CMS.gov. We do not rely on third-party summaries of eligibility rules.

Resource listings are reviewed on a rolling basis whenever we receive notice of a change, and audited in full at minimum every 6 months.

Benefit eligibility information (income limits, enrollment periods, program rules) is reviewed annually or immediately following a published rule change from the relevant federal or state agency.

Each resource page displays a 'Last Verified' date at the bottom. If you notice an error or a change we haven't caught, please report it using the contact information below — we treat corrections as urgent.

We cite primary sources wherever possible: government health agencies (Texas HHS, CMS, USDA, CDC), federally qualified health center directories (HRSA Find a Health Center), and official county health department records.

We do not publish health advice based on anecdotal reports or unverified information. When a resource's details cannot be confirmed directly, we label it as unconfirmed and do not display contact details until verification is complete.

Statistical claims on this site (e.g., the uninsured rate in Texas) are cited with their source and publication year. We update statistics when more current data is published.

Texas Health Help provides navigation assistance — helping families find and access healthcare resources they are eligible for. We are not a healthcare provider and do not provide medical advice, diagnoses, or treatment recommendations.

Our content is designed to help people understand what programs exist, who qualifies, and how to apply or make contact — not to substitute for a conversation with a licensed healthcare professional.

If a user's situation requires clinical judgment, we refer them directly to an appropriate provider such as MyCHN, HCSET, or another qualified clinic.

Texas Health Help uses AI-assisted tools to draft initial versions of some content and to support our navigation chatbot, Jessica. All content published on this website is reviewed and verified by a human member of our team before publication.

Jessica (our Botpress-powered navigation assistant) uses AI to provide information. She is trained on verified resource data, but her responses are guidance only — not clinical advice. We encourage users to confirm critical details (such as appointment availability or current program rules) by calling the organization directly.

We do not use AI to generate or fabricate resource listings, phone numbers, or eligibility information. Every contact detail on this site has been verified by a human team member.

We take accuracy seriously. If you believe any information on this site is incorrect, outdated, or missing, please contact us immediately at info@texashealthhelp.com with the subject line 'Content Correction.'

We aim to acknowledge correction requests within 2 business days and to update content within 5 business days of verifying the correction.

We do not accept sponsored content, paid clinic listings, or compensation in exchange for editorial coverage. Our resource listings are based solely on whether a program genuinely serves Brazoria and San Jacinto County residents.