Terms of Service

Agreement to Terms

By using texashealthhelp.com or any services provided by Community Health Access Hub Texas ("Texas Health Help," "we," "us," or "our"), you agree to these Terms of Service. If you do not agree, please do not use our website or services.

Our Services

Texas Health Help provides free community resource navigation, healthcare navigation assistance, volunteer transportation coordination, and related services for rural Texas families. Our AI assistant Jessica is a guidance tool only — she does not provide medical advice, diagnosis, treatment, or emergency services.

Not a Medical Provider

Texas Health Help is not a medical provider. We do not diagnose conditions, prescribe treatment, or provide emergency services. If you are experiencing a medical emergency, call 911 immediately. For mental health crisis support, call or text 988.

Use of Our Website

You agree to use our website only for lawful purposes. You may not:

• Use the site in any way that violates applicable laws or regulations
• Submit false or misleading information
• Attempt to interfere with or disrupt the website's operation
• Use automated tools to scrape or collect data from the site

Accuracy of Information

We work hard to keep resource information accurate and up to date, but we cannot guarantee that all information about third-party programs, eligibility requirements, or services is current. Always verify directly with the resource provider before making decisions based on information from our site.

Volunteer Terms

Volunteers who sign up through our site agree to follow our volunteer guidelines, maintain confidentiality of client information, and represent Texas Health Help with professionalism and care. Volunteer drivers are independent volunteers and are responsible for maintaining valid driver's licenses and appropriate vehicle insurance.

Limitation of Liability

To the fullest extent permitted by law, Texas Health Help is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our total liability shall not exceed the amount you paid us (which, as our services are free, is zero).

Changes to These Terms

We may update these Terms from time to time. We will post the updated date at the top of this page. Continued use of our site after changes constitutes acceptance of the new terms.

Governing Law

These Terms are governed by the laws of the State of Texas. Any disputes shall be resolved in the courts of Brazoria County, Texas.

Contact

Questions about these Terms? Contact us at info@texashealthhelp.com or visit our contact page.