Your Texas Benefits Login 2026: Check Your Case, Upload Documents & Renew

YourTexasBenefits.com is the official, free state website for Texas Medicaid, CHIP, SNAP (food stamps), and TANF. It's where you apply, log in, check your case, upload proof, and renew — and it's where most people get stuck. This guide walks you through it in plain English, updated for 2026.

The only official addresses are yourtexasbenefits.com and the free Your Texas Benefits mobile app from Texas HHS. Any site charging a fee to "apply for you" or "log in for you" is not the state.

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How to Log In to Your Texas Benefits (Step by Step)

1. Go to www.yourtexasbenefits.com (the official Texas HHSC site — it's free).
2. Click Log In at the top of the page.
3. Enter your user name (not your email) and password, then the code sent to your phone or email.
4. On your dashboard, choose Manage to see your Medicaid, CHIP, SNAP food stamps, or TANF case.

You can also log in with the free Your Texas Benefits app on iPhone or Android — same user name and password.

Don't have an account yet? Click Create Account, then "Set up account" and choose "I already get benefits" if you have a case — you'll need your case number or Medicaid ID, date of birth, and Social Security number to link it.

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Food Stamps (SNAP) Login in Texas

There is no separate food stamps login in Texas. Your SNAP case lives in the same Your Texas Benefits account as Medicaid and CHIP. After you log in, you can see your SNAP renewal date, upload proof, and report changes. To check your Lone Star Card balance, use the ConnectEBT app or call 1-800-777-7328.

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Checking Your Case Status

After you log in, open "Manage" (or "Your cases"). You'll see:

• Which programs you have: Medicaid, CHIP, SNAP, TANF
• Whether your case is active, pending, or denied
• Your renewal (redetermination) due date — the most important date on the page
• Your monthly SNAP amount and next deposit
• Letters HHSC has sent you (open "View mail" / "Letters")

If your case says pending, HHSC is usually waiting on a document from you. Check the letters section before you call.

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Uploading Documents (Proof)

This is the fastest way to keep a case from closing.

1. Log in and choose "Upload documents" (also called "Submit documents" or the "Report changes / send proof" flow).
2. Pick the case and the type of document.
3. Take a clear photo or scan of the full page — all four corners visible, no glare.
4. Upload and save the confirmation number.

The Your Texas Benefits mobile app is easiest for this: it uses your phone camera and uploads straight to your case.

Documents most often requested:

• Photo ID
• Proof of income (last 2–3 pay stubs, or an employer statement)
• Proof of Texas residence (lease, utility bill)
• Proof of pregnancy from a clinic
• Immigration or citizenship documents
• Proof of expenses (rent, child care, medical bills)

Allow 7–10 days for documents to show as received. If the deadline is close, upload and call 2-1-1 to note it on the case.

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Reporting a Change

You must report changes within 10 days, including a new job or income, a move or new address, someone joining or leaving the household, a birth, or a change in child care or health coverage. Use "Report a change" in your account. Reporting a lower income can increase your benefits, so don't skip it.

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Renewing Your Medicaid or SNAP

Texas sends a renewal packet before your coverage period ends. If you miss it, your case closes — even if you still qualify.

1. Watch for a yellow renewal notice by mail and in your online "Letters".
2. Log in and open the renewal task on your dashboard.
3. Confirm household, income, and expenses, then submit.
4. Upload any proof requested and keep the confirmation number.
5. Check back in 7–10 days to confirm the status changed.

Do this early. Submitting a week before the deadline leaves time to fix a missing document.

If your coverage already closed, you usually have a short window to submit the renewal and have it reinstated without reapplying — call 2-1-1 the same day you notice.

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Can't Log In? Quick Fixes

• Forgot your password or user name: click "Forgot User Name" or "Forgot Password" on the login page — you'll verify with your email or security questions.
• Account locked: wait 30 minutes and try again, or reset your password.
• Case not showing: choose "Add a case" and enter your case number and date of birth.
• "Account not found": you may be entering your email instead of your user name.
• Website down or timing out: try the mobile app, or call 2-1-1 (option 2) or 1-877-541-7905.
• Still stuck: ask a free Texas Health Help navigator.

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Common Problems and Fixes

Problem	What to do
"Account not found"	You may be entering your email instead of your user name
Can't link your case	Use your Medicaid ID from your card, and the exact date of birth on file
Uploaded documents not showing	Wait 7–10 days, then call 2-1-1 with the confirmation number
No renewal packet arrived	Your address may be out of date — report the change immediately
Website is down or timing out	Try the mobile app, or call 2-1-1 (option 2)

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Frequently Asked Questions

What is my Your Texas Benefits user name?
The user name you created at sign-up — it is not your email address. Use "Forgot User Name" to recover it.

Can I check my case without an online account?
Yes. Call 2-1-1 and choose option 2, or visit a local HHSC benefits office.

How do I know when my Medicaid renews?
Your renewal date is shown on your case details page and in your renewal letter.

Is there an app?
Yes — the free Your Texas Benefits app from Texas HHS, which is the easiest way to upload documents.

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Need a Hand?

Our navigators help Texans log in, upload the right proof, and renew on time — at no cost. Request help or read our step-by-step guides to Texas Medicaid eligibility, applying for SNAP in Texas, and CHIP Texas income limits.