For many Texas families, the hardest part of getting care isn't the appointment — it's getting there. If you don't have a car, can't drive, or live far from the nearest clinic, there are programs that can help you get a free or low-cost ride.
Texas Health Help is a community nonprofit. We don't operate vehicles, but we share clear information and help families across rural and underserved Texas connect to the right transportation resources — for free.
What Transportation Help Is Available?
Depending on your situation, you may be able to use:
- Medicaid Medical Transportation Program (MTP) — free rides for covered visits
- 2-1-1 Texas — a free helpline that connects you to local rides
- Senior and disability transit programs in your county
- Volunteer driver and rural transit services
- Clinic transportation vouchers or rideshare partnerships
Who May Qualify?
You may qualify for transportation help if you are:
- A Medicaid member needing a ride to a covered appointment
- A senior or person with a disability
- A parent taking a child to medical or dental care
- Living in a rural area with limited transit
- Without a working vehicle or unable to drive
Not sure if you qualify? Reach out — we'll help you check your options for free.
How to Arrange a Ride
- 1
Confirm your appointment first
Have the date, time, and the clinic's full address ready before you call.
- 2
Check if you have Medicaid
If you do, call the Medical Transportation Program at 1-877-633-8747 to book a free non-emergency ride.
- 3
Call 2-1-1 if you don't have Medicaid
Dial 2-1-1 to find local transit, volunteer drivers, and senior ride programs in your county.
- 4
Schedule early
Most ride programs ask for at least two business days' notice, so book as soon as your appointment is set.
- 5
Ask for help if you're stuck
Our community navigators can help you find a program and set up your ride — free and confidential.
What to Have Ready
To book a ride quickly, it helps to have:
- Your Medicaid ID number (if you have one)
- Appointment date and time
- The clinic or provider's full address
- A phone number where you can be reached
- Any mobility needs (wheelchair, assistance)
- Pickup address and any second passenger info
Helpful Texas Resources
Medical Transportation Program
Free non-emergency medical rides for eligible Medicaid members. Call 1-877-633-8747.
2-1-1 Texas
Free statewide helpline. Dial 2-1-1 to find local transportation and community services.
Texas Transit Directory
Find public and rural transit providers serving your county across Texas.
Need a ride to your appointment?
Tell us a little about your situation and a community navigator will help you find a transportation program and arrange your ride — at no cost.
Frequently Asked Questions
Can I get a free ride to my doctor in Texas?+
Yes. If you have Medicaid, you may qualify for the Medical Transportation Program (MTP), which provides free rides to covered, non-emergency medical appointments. Other community and senior programs also offer rides depending on where you live.
What is the Medical Transportation Program (MTP)?+
MTP is a Texas Health and Human Services benefit that gives eligible Medicaid members free non-emergency rides to the doctor, dentist, pharmacy, and other covered medical visits. It can include car rides, public transit passes, mileage reimbursement, and sometimes meals or lodging for long trips.
How do I schedule a Medicaid ride?+
Call the MTP line at 1-877-633-8747 (1-877-MED-TRIP) at least two business days before your appointment. Have your Medicaid ID, appointment date and time, and the clinic's address ready.
What if I don't have Medicaid?+
You may still have options. Dial 2-1-1 to find local rides, ask your clinic about transportation vouchers, or check senior and rural transit programs. Our navigators can help you find the right one for free.
Is there transportation help in rural Texas?+
Yes. Many rural counties have public or volunteer transit services, and some clinics partner with rideshare programs. Availability varies by county, so calling 2-1-1 or asking us is the fastest way to find what's near you.
Does Texas Health Help provide the rides?+
No. We are a community nonprofit that helps you find and connect to the right transportation programs. We do not operate vehicles or approve benefits, but we will help you navigate your options for free.
Disclaimer: Texas Health Help (Community Health Access Hub Texas) is a community nonprofit, not a government agency or transportation provider. We do not approve benefits or operate vehicles. Program eligibility and availability are determined by the State of Texas and local providers. This page is general educational information.
Looking for more help? Browse all Texas Health Help resources.