Sign in to Your Texas Benefits
Your account and live case details stay on the State of Texas website. After signing in, open Case details to check your status.
Texas Health Help is not the state login site. Never enter or send your state-account password here.
Can't sign in?
Use the username or password recovery options on the official sign-in screen. If you still need account or case help, call Texas Benefits:
2-1-1, option 2More steps: sign-in, document upload and renewal guide.
Check your Texas Benefits case status
- Log in to your official account and open Case details.
- Tap the status word you see below to learn what it means and what to do next.
Your case information is private and only shown on the official state site. Texas Health Help never asks for your password. Stuck? Call us free at 346-699-7222 or send your case details to a navigator.
Send your case details to a navigator
Tell us what your status or letter says. This is a free help request, not a state application or an official case lookup.
Only HHSC can see or change your official case. Need help sooner? Call Texas Health Help at 346-699-7222.