Lone Star Legal Aid — Health Access Advocacy
Community Nonprofit Navigator • East & Southeast Texas. Free for households that meet income eligibility guidelines.
Lone Star Legal Aid provides free civil legal representation to low-income Texans across 72 counties. Their health advocates handle Medicaid and disability denials, fair hearing requests, wrongful terminations of coverage, surprise medical bills, and aggressive debt collection.
Best for: Anyone whose benefits were denied or terminated, or who is facing unfair medical debt.
Services they provide
- Medicaid denials and appeals
- Medical debt
- Disability benefits
- Insurance disputes
Availability
| Days | Hours |
|---|---|
| Monday – Friday | 8:00 AM – 5:00 PM (intake line) |
| Saturday & Sunday | Closed |
Appointments: Phone intake first; cases are assigned after an eligibility screening.
Hours change. Call before you travel — especially during Open Enrollment and holidays.
How to get started
- 1
Call the intake line at (800) 733-8394 as soon as you get a denial letter — appeal deadlines are short.
- 2
Have the denial or bill in front of you, with dates and case numbers.
- 3
Complete the income screening; an advocate contacts you if the case is accepted.
Common questions about Lone Star Legal Aid — Health Access Advocacy
- Lone Star Legal Aid — Health Access Advocacy provides Medicaid denials and appeals; Medical debt; Disability benefits; Insurance disputes. These services are free and available to Harris, Polk, Liberty and surrounding areas.
- Yes. Lone Star Legal Aid — Health Access Advocacy is free for households that meet income eligibility guidelines.. There is no charge to speak with a navigator or get help applying for programs like Medicaid, CHIP, SNAP, or WIC.
- Lone Star Legal Aid — Health Access Advocacy offers support in English and Spanish. Call ahead if you need an interpreter for a specific language or dialect.
- You can call (800) 733-8394 or visit their website. Appointments are phone intake first; cases are assigned after an eligibility screening.. Walk-ins may be accepted during published hours, but calling first is recommended.
- Lone Star Legal Aid — Health Access Advocacy serves Harris, Polk, Liberty, San Jacinto, Walker, Brazoria, Fort Bend. If you live nearby but outside these counties, they can usually refer you to a closer navigator.
Request a referral to Lone Star Legal Aid — Health Access Advocacy
Send a short request and our team will connect you with Lone Star Legal Aid — Health Access Advocacy — or with another navigator nearby if they're full. You can also contact them directly using the details above.
Other Texas navigators
Community Health Access Hub (Texas Health Help)
Southeast & Rural East Texas
Texas 2-1-1 (Texas Health and Human Services)
Statewide
Foundation Communities — Prosper Health Coverage
Central Texas