Texas 2-1-1 (Texas Health and Human Services)
Statewide Referral Line • Statewide. Free, confidential, and available in more than 90 languages.
Texas 2-1-1 is the state's official health and human services referral line. Specialists maintain a database of local programs in every county — food pantries, rent and utility assistance, clinics, transportation, disaster help — and can screen you for state benefits over the phone.
Best for: A first call when you don't yet know which program or agency handles your problem.
Services they provide
- Benefit screening
- Local referrals
- Food and housing help
- Utility assistance
Availability
| Days | Hours |
|---|---|
| Every day | 24 hours a day, 7 days a week |
Appointments: No appointment. Call or use the online search any time.
Hours change. Call before you travel — especially during Open Enrollment and holidays.
How to get started
- 1
Dial 2-1-1 from any Texas phone and choose your language.
- 2
Describe what you need — coverage, food, rent, transportation, or a clinic.
- 3
Write down the referrals given, then call those programs directly.
Common questions about Texas 2-1-1 (Texas Health and Human Services)
- Texas 2-1-1 (Texas Health and Human Services) provides Benefit screening; Local referrals; Food and housing help; Utility assistance. These services are free and available to All Texas counties.
- Yes. Texas 2-1-1 (Texas Health and Human Services) is free, confidential, and available in more than 90 languages.. There is no charge to speak with a navigator or get help applying for programs like Medicaid, CHIP, SNAP, or WIC.
- Texas 2-1-1 (Texas Health and Human Services) offers support in English and Spanish and Interpretation for 90+ languages. Call ahead if you need an interpreter for a specific language or dialect.
- You can call 2-1-1 or visit their website. Appointments are no appointment. call or use the online search any time.. Walk-ins may be accepted during published hours, but calling first is recommended.
- Texas 2-1-1 (Texas Health and Human Services) serves All Texas counties. If you live nearby but outside these counties, they can usually refer you to a closer navigator.
Request a referral to Texas 2-1-1 (Texas Health and Human Services)
Send a short request and our team will connect you with Texas 2-1-1 (Texas Health and Human Services) — or with another navigator nearby if they're full. You can also contact them directly using the details above.
Other Texas navigators
Community Health Access Hub (Texas Health Help)
Southeast & Rural East Texas
Foundation Communities — Prosper Health Coverage
Central Texas
United Way of Greater Houston — Enrollment Assistance
Greater Houston