United Way of Greater Houston — Enrollment Assistance
Certified Application Counselor • Greater Houston. Free for all Houston-area residents.
United Way of Greater Houston runs both the region's 2-1-1 helpline and a network of certified application counselors at community sites. Beyond coverage, their THRIVE centers connect families to free tax preparation, financial coaching, and emergency assistance — useful when a health problem is part of a wider money crunch.
Best for: Houston-area families who need coverage plus financial or tax help in one visit.
Services they provide
- Health coverage enrollment
- Benefit screening
- Tax and income support
- Community referrals
Availability
| Days | Hours |
|---|---|
| Monday – Friday | 8:00 AM – 5:00 PM (office and enrollment) |
| 2-1-1 helpline | 24 hours a day, 7 days a week |
| Saturday & Sunday | Helpline only |
Appointments: Appointments at partner sites; call first to find the nearest counselor and available times.
Hours change. Call before you travel — especially during Open Enrollment and holidays.
How to get started
- 1
Call (713) 685-2300 or dial 2-1-1 and ask for enrollment assistance.
- 2
Ask which partner site nearest you has a certified application counselor.
- 3
Bring ID, income proof, and immigration documents for anyone applying.
Common questions about United Way of Greater Houston — Enrollment Assistance
- United Way of Greater Houston — Enrollment Assistance provides Health coverage enrollment; Benefit screening; Tax and income support; Community referrals. These services are free and available to Harris, Fort Bend, Montgomery and surrounding areas.
- Yes. United Way of Greater Houston — Enrollment Assistance is free for all houston-area residents.. There is no charge to speak with a navigator or get help applying for programs like Medicaid, CHIP, SNAP, or WIC.
- United Way of Greater Houston — Enrollment Assistance offers support in English and Spanish and Vietnamese. Call ahead if you need an interpreter for a specific language or dialect.
- You can call (713) 685-2300 or visit their website. Appointments are appointments at partner sites; call first to find the nearest counselor and available times.. Walk-ins may be accepted during published hours, but calling first is recommended.
- United Way of Greater Houston — Enrollment Assistance serves Harris, Fort Bend, Montgomery, Waller. If you live nearby but outside these counties, they can usually refer you to a closer navigator.
Request a referral to United Way of Greater Houston — Enrollment Assistance
Send a short request and our team will connect you with United Way of Greater Houston — Enrollment Assistance — or with another navigator nearby if they're full. You can also contact them directly using the details above.
Other Texas navigators
Community Health Access Hub (Texas Health Help)
Southeast & Rural East Texas
Texas 2-1-1 (Texas Health and Human Services)
Statewide
Foundation Communities — Prosper Health Coverage
Central Texas